Welcome to The AbilityNet Podcast: Disability. Technology. Inclusion. The home of coffee-fuelled chats, insights, and the latest updates from accessibility and digital inclusion communities across the globe. We offer transcripts for every episode and many are also available as videos on our YouTube channel. AbilityNet is a UK charity with a global reach - committed to creating a digital world accessible to all, regardless of ability or age. We offer a wide variety of free online resources, such as this podcast, and our team of experts can help organisations of all types and sizes build accessible digital products and services.
Episodes
Wednesday Sep 09, 2020
TSP39: Accessibility Insights with Paul Smyth of Barclays
Wednesday Sep 09, 2020
Wednesday Sep 09, 2020
This is an audio recording of our new Accessibility Insights webinar series, this month featuring Paul Smyth MBE, Head of Digital Accessibility at Barclays chatting with AbilityNet's Robin Christopherson MBE, Head of Digital Inclusion.
As founder and leader of Digital Accessibility at Barclays, Paul's an international expert and thought leader who helps to address technological barriers faced by disabled customers or staff. Over recent years Paul’s led on a number of firsts for accessible banking, including talking ATMs, high visibility debit cards and regularly performing disabled user testing across the Barclays website and mobile app. He’s also helped overhaul their Workplace Adjustments process to support staff with disabilities to be as productive as possible. Topics covered in the chat include:
- How COVID-19 has impacted Barclays customers and staff
- Where accessible banking is heading
- How Barclays embeds accessibility at scale
- How the accessibility profession is evolving
You can access the webinar recording on the AbilityNet website, along with Q&As from the session.
Download a text transcript of this session via the AbilityNet website.
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